Frequently Asked Questions

 Vinyl flooring has come a very long way. Today's products look very much like natural stone or hardwood. Take your time and sit with our flooring specialists to choose one of the latest styles to complement your space. 

Vinyl flooring can be installed in any room in the house, including rooms at, above, or below grade (ground level). It can also be installed over almost any type of subfloor (concrete, wood, vinyl), as long as the subfloor is smooth and level. 

Luxury vinyl is the easiest flooring to clean. Keep it swept, free of dirt and grit, give it an occasional damp mopping and get on with your higher purpose in life. 

First, think about how the room is used. Consider a dense loop pile carpet made of durable nylon in high-traffic areas. For rooms with outside or pet access or where food and drinks are often served, you’ll want a low-pile carpet with soil and stain-resistant treatments and one that hides the tracks from frequent vacuuming. A soft, plush Saxony offers luxurious comfort for low-activity spaces like bedrooms and formal living rooms.

No, once the carpet cushion is installed, you will never see it again. What is more important is how it performs. 

Get the most out of your investment by keeping up with maintenance. The easiest way to do that is by keeping it clean. Vacuum regularly, at least once a week using the brush setting of your machine to sweep the pile.  

Easy-to-clean flooring, soft surfaces, and no hard edges are best when active kids are around. When using carpet, consider looped pile or tightly twisted textures with stain resistance. 

Carpet is the best option for family-friendly spaces. It’s cozy and warm and provides a soft area for kids and pets to play.  

We suggest slip-resistant or water-resistant flooring types such as tile or vinyl. 

Installing tile on a diagonal and selecting lighter colors that have a more consistent texture to visually increase the size of the space. 

 It really depends on your individual space. There are many things to consider before placing any type of flooring on top of another.  Our flooring specialists can help you decide on the best course of action for your renovation. 

The primary enemy of hardwood floors is grit – usually grit that gets tracked in from outside the home. Do whatever you can to reduce the grit that comes into contact with your floors. You can accomplish that by having doormats outside your entrances, having a no-shoes-in-the-house policy, by having carpet runners in high-traffic lanes, and sweeping and cleaning your floors frequently. Be sure to follow the manufacturer’s directions for your choice of floor cleaners to avoid any substances (such as ammonia) that might cloud the finish. 

Possibly.  It’s natural for hardwood flooring to yellow, grow darker or even lighter over time, depending on the wood species. Exposure to direct sunlight and some artificial lighting accelerates this process.  

You are right to be concerned, but you can do a few things. Consult your vet about keeping the dog’s toenails trimmed.  Also, work with our flooring specialists to choose a hardwood that has aluminum oxide or other hardeners added to the finish to enhance scratch resistance. 

If you want to undertake a large task, tongue-and-groove laminate boards simply snap together with no messy glue, nails or special tools. Even beginner DIYers can install a beautiful new floor in as little as a day. Planks can be cut with a hand saw or circular saw to fit. 

Laminate flooring is not recommended in any area of the home that will be consistently subjected to high levels of moisture. Exposure to moisture for extended periods can cause boards to swell and warp.  

Laminate boards typically range from 7 millimeters (0.27 in.) to 12 millimeters (0.43 in.) thick. Thicker boards help prevent bends in the floor that can occur if the subfloor is not completely level.

 Combining different types of tile, from terracotta, natural stone, ceramic and porcelain can create a dramatic effect. Work with our flooring specialists to create a consistent feel within your space. 

Cracked grout can easily let moisture and debris into the spaces between the tile and mortar, which may result in tiles coming loose. In addition, cracked grout turns into missing grout that can eventually ruin the installation. Fixing cracked grout is worth the time it takes. 

 The grout surrounding the broken tile, the tile, and the adhesive beneath the broken tile all must be removed. A new tile is set, and re-grouted. There are tools designed to enable this work and we highly advise a professional to do the work. 

 Grout requires regular cleaning – mopping with a mild soap-and-water solution, then rinsing with clear water. Regular cleaning helps prevent dirt from being ground into the grout.